How will the FCA’s Consumer Duty affect retail banks and consumer credit firms?
At a glance:
- The FCA’s proposals for the new Consumer Duty (“the Duty”) are far reaching and represent a “paradigm shift” in the FCA’s...
About Me
David has 20 years’ experience in the financial services industry and has significant experience across Retail Banking, Wealth Management and Insurance markets. David is part of our national Conduct leadership team. David specialises in advising on compliance and conduct risk issues, ranging from SMCR, the design and development of conduct risk strategy and frameworks, leading our conduct assurance activity and leading many of our large scale complex regulatory transformation projects.
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Cost-of-Living Crisis: No regret actions to help manage customer outcomes
Introduction
The UK’s widely reported “cost-of-living" crisis is likely to provide further disruption in the retail lending market when...
The FCA’s New Consumer Duty: key issues and actions for firms
At a glance:
- The FCA promised a paradigm shifting set of proposals and it has delivered on this. The Consumer Duty (the Duty) has...
Funeral Plans and the need to prepare for regulation
From 29 July 2022, the Financial Conduct Authority (“FCA”) will begin regulating the pre-paid funeral plan sector, at which point firms...
The FCA takes firm steps to address concerns in the DB transfer advice market
Introduction
On 5 June the FCA announced the latest steps it is taking to tackle the issues it has identified in the Defined Benefit...
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