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Jon Smart, Partner, Business Agility, Deloitte

Jon Smart

Partner, Business Agility at Deloitte

United Kingdom

About Me

Jon assists organisations across industries to deliver Better Value Sooner Safer Happier, leading on Business Agility at Deloitte. 

Prior to this, Jon was Head of Ways of Working across Barclays Bank globally, which is 328 years old, with 80,000 colleagues in 40 countries. Over a three year time period, on average teams were delivering 3x as much in 1/3rd of the time with 23x fewer incidents and with the highest ever colleague engagement and with consistently high customer Net Promoter Scores. 

Jon has 25+ years experience of taking and leading an agile approach to change, starting out as a developer on an investment banking trading floor in the early 90’s. Jon is a delivery practitioner and servant leader. He and his team is the winner in the category of “Best Internal Agile Team” and runner up for “Most Valued Agile Professional (UK) “ at the Agile Awards 2016. 

Jon shares learnings through sometimes failing and sometimes succeeding at 6 to 7 conferences a year, is the founder of the Enterprise Agility Transformation Leaders Network, is a member of the Programming Committee for the DevOps Enterprise Summit, a member of the Business Agility Institute advisory council and the Disciplined Agile advisory council and is an occasional guest speaker at London Business School.

Jon Smart's Passles

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Financial Services Insights - Deloitte experts share their thought leadership and insights

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