The FCA’s New Consumer Duty: key issues and actions for firms
At a glance:
- The FCA promised a paradigm shifting set of proposals and it has delivered on this. The Consumer Duty (the Duty) has...
Cindy Chan has over 20 years of financial services consulting and audit experience. She has extensive experience in supporting firms in regulatory risk assurance reviews and conduct risk projects including SMCR, complaints handling, product development and governance, sales and suitability assurance, as well as s166 reviews and enforcement cases.
Financial Services Insights - Deloitte experts share their thought leadership and insights
At a glance:
On 26 February 2021, the FCA published findings from its MiFID II product governance review. The review looked at product governance in a...
In our previous blog we highlighted some key questions that Senior Management Function holders (SMFs) may wish to consider as they...
At a glance:
This blog explores the implications for firms of the FCA’s recently announced package of measures to protect...
Introduction
On 5 June the FCA announced the latest steps it is taking to tackle the issues it has identified in the Defined Benefit...
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