SMCR Blog: Reasonable Steps and the Impact of COVID-19 – Key actions for SMFs
In our previous blog we highlighted some key questions that Senior Management Function holders (SMFs) may wish to consider as they...
About Me
Cindy Chan has over 20 years of financial services consulting and audit experience. She has extensive experience in supporting firms in regulatory risk assurance reviews and conduct risk projects including SMCR, complaints handling, product development and governance, sales and suitability assurance, as well as s166 reviews and enforcement cases.
Cindy Chan's Passles
Financial Services Insights - Deloitte experts share their thought leadership and insights
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The FCA’s measures to help insurance customers in response COVID-19 – what they mean for firms
At a glance:
This blog explores the implications for firms of the FCA’s recently announced package of measures to protect...
The FCA takes firm steps to address concerns in the DB transfer advice market
Introduction
On 5 June the FCA announced the latest steps it is taking to tackle the issues it has identified in the Defined Benefit...
The future of the City | Trust 2.0 | Deloitte UK
WFH and the ingredients of trust
Financial services are built on trust. Trust is a crucial ingredient in the relationship between a firm...
Digital Conduct Risks: The FCA sets out its stall for digital and innovation
Digital risk and the uptake of innovative technology has been on the Financial Conduct Authority’s agenda previously. However, the...
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