Transform while transacting
I have long felt it is a missed opportunity for an organisation going through a post-merger integration journey to focus purely on...
About Me
•Programme director & operational strategy professional specialising in large business transformation programmes
•Over 16 years of experience in designing, facilitating and managing change in front office functions of large, international blue-chip organisations with particular expertise in the financial services sector
•Extensive global experience, fluent in English, French and German
•Strong, effective communicator and experienced coach
Specialties: Business Change Management, Strategic Change Planning, Project & Programme Management, Customer Relationship Management strategy, Business Case authoring & ROI modelling, Workshop design & facilitation, Business Process Improvement
Jon Lacey's Passles
Financial Services Insights - Deloitte experts share their thought leadership and insights
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