An interesting take on "service innovation" and how customer service has increasingly become dependent on technology and enterprise...
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The Financial Services Blog
Deloitte’s Financial Services Blog is written by our industry experts and covers a range of topics across the banking, capital markets, insurance, and investment management sectors. Explore the latest analysis below, use the buttons to filter to your interests, or subscribe to receive blogs on particular topics straight to your inbox.
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About me
SAFe certified technology practitioner focused on conceptualising and enabling digital transformation across the Financial Services sector. Currently designing and implementing an agile target operating model for a shared services Centre of Excellence within a large UK bank.
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