Making banking better: How consumers' expectations have shifted
Socially- and environmentally- conscious buying is an established trend across the retail sector. This trend is now reaching banking.
About Me
Dr Alexandra Dobra-Kiel is the Banking & Capital Markets Insights Lead for Deloitte in the UK. She is also a Guest Lecturer at Warwick Business School.
Prior to Deloitte, Alexandra worked at Accenture, Accenture Institute for High Performance and Duff & Phelps, where she advised C-suites on corporate strategy. She is a published author in leading US and European journals, and gained prestigious honours and scholarships (e.g., Academy of Management, Falling Walls, and Swiss National Science Foundation).
In her free time, Alexandra advises on behavioural science as part of her work with On Purpose and the CFA UK. Alexandra holds a PhD in Behavioural Science from the University of Warwick and a Masters from the University of Cambridge.
Dr Alexandra Dobra-Kiel's Passles
Financial Services Insights - Deloitte experts share their thought leadership and insights
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