FCA clarifies its expectations on the treatment of vulnerable customers
Since the publication of its original paper on consumer vulnerability in 2015, the FCA has strengthened its approach to consumer...
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FCA considers banning certain commission models following motor finance review
The FCA has recently published the final findings of its review of the motor finance sector. The review found that the way some...
The FCA takes forward investment pathways and other remedies from its Retirement Outcomes Review
The FCA recently published a package of measures to address the potential harm it found during its Retirement Outcomes Review (“ROR”)....
The FCA’s changes to overdrafts and high cost credit
The role of culture in rebuilding trust
Over the past year there have been striking examples, across many national markets and sectors of the economy, of companies seeking to...
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