Edit Profile

Scott Wheatley

Partner, Customer Service Transformation and Multichannel Programmes at Deloitte

London, United Kingdom

About Me

Scott leads Deloitte’s Customer Service Transformation and Multichannel programmes in the UK, with over 20 years’ experience in insurance and retail financial services. He has wealth of knowledge of sales and service operations and has been involved in many projects covering customer experience design, target operating model development, business process improvement, deployment of emerging technologies and enterprise-wide cost reduction.

Scott Wheatley's Passles

1 0 12

The robots are coming…across the Atlantic

$1bn Canadian robo giant set for September UK launch

The UK is fertile ground for robo-advice with many people unable or unwilling to pay...

Read More…
unknownx500

3 0 15

Developing the skills for the future workforce

A great article in todays CityAm from our Managing Partner, David Sproul. I was fortunate enough to attend an event at Singularity...

Read More…
unknownx500

As a free user, you can follow Passle and like posts.

To repost this post to your own Passle blog, you will need to upgrade your account.

For plans and pricing, please contact our sales team at sales@passle.net

Repost successful!

View the repost

Repost successful!

Your repost is currently a draft. Review your repost and request approval.

Something went wrong whilst reposting - please try again.

Sorry - this is not an option. This post already exists in the Passle you have selected.

Try reposting to another Passle.