How do you tackle a problem as complex as corporate cyber insurance?
I wasn't too shocked to read that it has been estimated that an extreme cyber attack could cause more than $120bn of economic damage. ...
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Scott Wheatley
Partner, Customer Service Transformation and Multichannel Programmes at Deloitte
London, United Kingdom
- +44 (0)12 2573 9429
- swheatley@deloitte.co.uk
- www2.deloitte.com/uk/en/industries/financial-services.html
About Me
Scott leads Deloitte’s Customer Service Transformation and Multichannel programmes in the UK, with over 20 years’ experience in insurance and retail financial services. He has wealth of knowledge of sales and service operations and has been involved in many projects covering customer experience design, target operating model development, business process improvement, deployment of emerging technologies and enterprise-wide cost reduction.
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