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2 results for: client lifetime value

Oct 20, 2020

What your clients really want – using research to understand their needs

By Audrey Maillot Dominika Tomek

Understanding what your clients really want can be very difficult. A simple feedback survey often leads to a biased outcome as clients...

Jul 13, 2020

By Rawad Halawi Dinesh Sharma

Organisations worldwide are facing unprecedented disruption as they manage the emerging impacts of COVID-19 on their businesses. With...