Organisations are increasingly aware of the new risks and ethical considerations of artificial intelligence (AI) and machine learning...
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business of tech
The pace of Cloud adoption shows no signs of slowing. As enterprises increasingly rely on Cloud, it is quickly becoming a large-scale...
From the ‘untraceable’ Bitcoin to non-fungible items, from smart contracts to supply chain management, all these buzzwords leverage some...
Strategy development should never be a done and file exercise but, rather, an ongoing, cyclical process. As technology and business...
Technology is a major strategic disruptor, which strategist can use as an enabler to make more, clear, timely and inspirational choices...
Executives in Davos this year had a lot to discuss, such as the uncertainties surrounding the future of the planet with David...
Louise Nickson recently sent me the below article entitled Why fintech startups fail. 5 mistakes and conclusions, which inspired me to do...
The future of payment
services everywhere is autonomous payments. Payments will melt into the commerce experience and create new
...
The UK leads the way across Europe with 106.7
trillion euros in cashless payments during 2017. Germany comes in as the next biggest user...
There is a need to continue evolving how people can interact with their banks, and customers are expecting this change to be happening...
An interesting take on "service innovation" and how customer service has increasingly become dependent on technology and enterprise...
It's irrefutable that in order to increase the emotional connection customers have with their bank, banks need to focus on increasing...