The future of work
On day one of the Innovate Finance Global Summit 2019, a leading global FinTech conference, I attended a panel discussion on reimagining...
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The value of service innovation and enterprise agility
An interesting take on "service innovation" and how customer service has increasingly become dependent on technology and enterprise agility.
Does Klarna have the answer?
One of the big topics of discussion in the industry at the moment is the need for banks to move away from being product-centric...
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