How quickly is cyber risk growing in the financial sector?
Quickly enough to warrant an unprecedented reaction from financial authorities.
At the beginning of the year in our Financial Markets...
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Deloitte Financial Services Archive
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Will bank customer satisfaction league tables change consumer behaviour?
If you visited a bank branch last week you may have noticed a change since your last visit. Since August 15th, the UK's retail banks have...
The role of culture in rebuilding trust
Over the past year there have been striking examples, across many national markets and sectors of the economy, of companies seeking to...
Could emerging markets contribute to the next financial crisis?
Claudio Borio, Head of the Monetary and Economic Department at the Bank for International Settlements, seems to think so.
In a recent...
What is the right balance between competition, technological innovation and consumer protection?
The FCA’s proposed changes to rules for crowdfunding platforms has generated concerns among this fast-growing industry.
In its...
Who will lead Europe’s financial authorities in 2019?
In the ten years since the global financial crisis, the public sector’s response has been led by a handful of senior policymakers...
LIBOR alternatives are gaining traction
In July last year, Andrew Bailey, Chief Executive of the Financial Conduct Authority (FCA), announced that by the end of 2021, the FCA...
Can robo-advice help banks succeed in wealth management?
Big UK banks are returning to the wealth management business, including for mass-market customers, having withdrawn from it in the wake...
Does it really matter WHEN you buy Insurance?
Some fascinating insights here from Money Saving Expert on the optimal time to buy home insurance (and previously motor insurance) - if...
Liquidity squeezed
The financial system has been awash with liquidity for a decade. As central banks begin to tighten monetary policy we will start to see...
Regulatory treatment of Equity Release Mortgages
Equity Release Mortgages are socially useful products, but their regulatory treatment in the UK has lately received a fair amount of...
What will it take for us to switch banks?
A lot it seems. While Chinese consumers are moving to new digital financial services providers en masse, in the UK it seems we're far...
Will the FCA force banks to pass on the interest rate rise to consumers?
Why don’t consumers like us? This is a question often asked by banks and other financial services providers and discussed at great length...
How to make money from insurance as a service?
There's an interesting piece in this morning's FT about how insurance companies are trying to turn themselves into services...
A move beyond Insurance
Great read from Oliver Ralph on the move to being a services business.
We have talked abut this for a while and how Insurance...
PRA's proposed revisions to definition of default (DoD)
On 27th July 2018, the PRA issued its proposals to revise the credit risk definition of default (DoD). These proposals could have...
“There are worse things in life than death. Have you ever spent an evening with an insurance salesman?”
The famous Woody Allen quote speaks to key challenges facing the life insurance product: it's intangible, difficult to understand and...
Are firms prepared for rising UK interest rates?
Today's big news is that the Bank of England has lifted the base rate to 0.75%, following a unanimous decision from the Monetary Policy...
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